Tumble Dryer help
Choose the best option below to describe the issue you are having with your tumble dryer.
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Using a drying cycle which is too hot can cause clothing to shrink.
Ensure the correct drying cycle has been selected for the clothing you are drying and not too hot.
Please check your tumble dryer manual time guide.
Does this fix the issue?
Clothing can get caught between the door seal and drum, which can create friction when the drying cycle starts.
Check that the clothing is placed properley inside the drum.
Does this fix the issue?
Sharp edges within the drum can damage or tear clothing.
Remove all clothing from the drum and check for any sharp edges within the drum.
Did you find any sharp edges?
If the lint filter is not fitted correctly, clothing can be damaged or torn.
Check that the lint filter is correctly fitted.
Please check your tumble dryer manual for this procedure.
Does this fix the issue?
Clothing that has not been sufficiently spun in the washing machine will not properly dry in the tumble dryer.
Ensure the clothing is sufficiently spun in the washing machine before being placed into the tumble dryer.
Is the clothing now drying?
Using a drying cycle that is too short for the clothing in the tumble dryer will leave the clothing undry.
Ensure the correct drying cycle has been selected for the clothing you are drying.
Please check your tumble dryer manual time guide.
Is the clothing now drying?
Too much clothing placed into the tumble dryer won't move freely and allow sufficient drying.
Ensure the amount of clothing placed into the drum does not exceed to recommended load weight.
Please check your tumble dryer manual drying time guide for load weights.
Is the clothing now drying?
The condenser prevents fibres which are released from clothing in the tumble dryer from blocking the condenser.
A blocked condenser can effect the drying of the clothing.
Remove and check the condenser for blockages.
Please check your tumble dryer manual for this procedure.
Is the clothing now drying?
If the water tank is full, this can prevent the drying of the clothing.
Check and empty the water tank.
Please check your tumble dryer manual for this procedure.
Is the clothing now drying?
The base filter prevents fibres which are released from clothing in the tumble dryer from blocking the condenser.
A blocked base filter can effect the drying of the clothing.
Remove and check the base filter for blockages.
Please check your tumble dryer manual for this procedure.
Is the clothing now drying?
When the lint filter is blocked with fluff, this restricts air flow and can effect the drying of the clothing.
Remove the lint filter and remove any build up of fluff.
Please check your tumble dryer manual for this procedure.
Is the clothing now drying?
Certain fabrics should not be dried in a tumble dryer.
Please check the care label on the clothing to see if the item is suitable for drying in the tumble dryer.
Has clothing stopped shrinking?
If the drying cycle that has been selected is too hot, the clothing can shrink.
Ensure the correct drying cycle has been selected for the clothing you are drying and not too hot.
Please check your tumble dryer manual time guide.
Has clothing stopped shrinking?