TV Help All Topics

Which option best describes the issue you are having?

Thank you for using the Argos self-diagnostic tool.

If there is anything else you would like help with today, simply click Finish to return to the home page of the diagnostics support tool.



For more support check out the product support page on https://argos-support.co.uk for manuals, interactive guides, live chat, FAQs and more.

Or watch our helpful how-to videos on the Argos Support YouTube channel at https://www.youtube.com/c/ArgosSupport

Sorry we haven't been able to fix this issue with the Troubleshooter today.

 

For further assistance, please close this window and call Technical Support using the number provided on the Argos product support page or inside the user manual.

 

For more support check out the product support page on https://argos-support.co.uk

 

Here you can find manuals, interactive guides, live chat, FAQs and much more.
Or watch our helpful how-to videos on the Argos Support YouTube channel at https://www.youtube.com/c/ArgosSupport

Replace the batteries in the remote control.



Did this resolve the issue?

Check that the batteries are correctly installed in the remote control.



Did this resolve the issue?

You may have multiple remote controls for the devices connected to your TV, double check you are not using the one for the set top box or DVD player.

Did this resolve the issue?

Do you have a Bluetooth or IR remote control?


To help resolve this issue, we need to know what type of remote control you are having issues with.

Carry out an IR test on the remote control.

This should be using a digital camera without an IR filter, most commonly a front facing (Selfie) camera on a smartphone.



Does the IR transmitter LED flash when the buttons are pressed?

Try pairing the Bluetooth remote control.

Refer to the user manual for exact instructions on how to pair your remote control.



Does the remote control now work?