Bush | TV Help

Which of these describes your issue?

Choose the best option below to describe the issue you are having with your TV.

I have no channels / signal

Channels are pixelated or breaking up

Certain channels are missing

Resolved! But before you go

Thank you for using the Argos self-diagnostic tool.

If there is anything else you would like help with today, simply click Finish to return to the home page of the diagnostics support tool.

For more support check out the product support page on https://argos-support.co.uk/ for manuals, interactive guides, live chat, FAQs and more.

Or watch our helpful how-to videos on the Argos Support YouTube channel at https://www.youtube.com/c/ArgosSupport

Call Tech Support

Sorry we haven't been able to fix this issue with the Troubleshooter today.

For further assistance, please close this window and call Technical Support using the number provided on the Argos product support page or inside the user manual.

For more support check out the product support page on https://argos-support.co.uk

Here you can find manuals, interactive guides, live chat, FAQs and much more.
Or watch our helpful how-to videos on the Argos Support YouTube channel at https://www.youtube.com/c/ArgosSupport

Check the physical connections

Check the physical connections to the TV.

Did this resolve the issue?

Yes - This did resolve the issue

No - This did not resolve my issue

What is connected to the TV?

What do you have connected to the TV?

Aerial

Set Top Box

Retune the TV

Attempt to re-tune the TV.

Please check your TV manual for this procedure.

Did this resolve the issue?

Yes - This did resolve the issue

No - This did not resolve my issue

First Time Installation.

Carry out a First Time Installation.

Please check your TV manual for this procedure.

Did this resolve the issue?

Yes - This did resolve the issue

No - This did not resolve my issue

What kind of aerial do you have?

Do you have an indoor or outdoor aerial?

Indoor aerial

Outdoor aerial

Is the aerial with range of the primary transmitter?

When an indoor aerial is purchased there a range in miles specified on the box.

You can check the distance from your nearest transmitter using the Freeview coverage checker at the following website https://www.freeview.co.uk/help/what-transmitter-receive-signal

Yes, the aerial is within range of the primary transmitter

No, the aerial is not within range of the primary transmitter

Reposition the aerial

Try repositioning the aerial in a more open space such as a window.

Did this resolve the issue?

Yes - This did resolve the issue

No - This did not resolve my issue

Current indoor aerial you have is it not suitable

Unfortunately the indoor aerial you have is it not suitable, you require an indoor aerial which is in range of your primary transmitter or an outdoor aerial.

Sorry we haven't been able to fix this issue for you today.

Correct source

Has the correct source been selected on the TV?

Did this resolve the issue?

Yes - This did resolve the issue

No - This did not resolve my issue

Mains reset the set top box

Unplug the set top box and plug it back in.

Did this resolve the issue?

Yes - This did resolve the issue

No - This did not resolve my issue

Try another new HDMI cable or HDMI port

Try another new HDMI cable, or plugging the HDMI cable into a different HDMI port.

Did this resolve the issue?

Yes - This did resolve the issue

No - This did not resolve my issue

Cross-test the set top box

Try the set top box on a different TV.

Did the set top box work on the different TV?

Yes

No

Faulty set top box

It appears that the set top box is faulty.

You may need to look at replacing it or contacting your service provider for further information.

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